Alan Jordan

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Business Process Management

BPM software offers an extreme Return on Investment that converts compliance-related expenditures into an investment, reducing costs, making your company more competitive.

The Difference Between BPM and Workflow

Workflow is automation focused, there is no way you can tell if the process is optimum or beneficial, so you may be automating a bad process. There is no analysis. There is no improvement. Workflow does not address human interactions, business conditions, or market conditions as they change. BPM does. For Business Process Management, automation is a given, and the focus is on continual process improvement.

Workflow is a local solution. It is specific. It is not a life-cycle, collaborative or a business process solution. You can use workflow to improve your process, but it is too costly, and too slow.

Operational savings of approximately 10-20% can be realized when people take advantage of BMP to coordinate and improve the applications that are routinely used to run their business. However, not all BMP applications are equal.

BMP applications fall into several different generations:

  • First Generation – Developer Solution - You needed to be a programmer to make this work.
  • Second Generation – Business User Solution - May have overcompensated by giving too much control to the users, without enough emphasis on developer needs. Frequently implemented with proprietary adapters that provide system-to-system data integration at a very low level, that is not connected to the business level. This inhibits flexibility.
  • Third Generation – An Integrated (Round-trip) Solution that is Application Independent, gives equally powerful tools to both developers and business users and can exchange data easily. (Not possible before XML.) Provide real-time process tracking and auditing.

Request detailed objective information about BMP vendors.

BUSINESS PROCESS MANAGEMENT SOFTWARE

Here are links to several companies that offer high-quality BPM solutions.

AscentnFileNetFuegoIntalioLegato NobilisProforma SavvionUltimusVitria

(Slide show explaining AgilePoint, Gartner Report discussing the Magic Quadrant of BPM as of May, 2003. Members of the Business Process Management Initiative.)

Here are some of the other advantages of effective Business Process Management software:

  • Ability to integrate with existing systems without changing them.
  • View the exact change of events that is being (or has been) followed.
  • Create graphical process models that can be modeled by a combination of all stakeholders including business analysts, business process owners, developers and management.
  • Improved processes create competitive advantages--this is particularly beneficial for companies that must respond in real time. Real time End-to-end visibility and control, including critical metrics.
  • Provides process analytics - what can be done better in the process - how do we implement significant competitive advantages, simulate processes and eliminate bottlenecks.
  • Facilitates cross-application integration.
  • Assures that what is written is actually done.
  • Facilitates automating processes as much as possible, assuring very low deviation from defined processes.
  • Facilitates integrating manual processes with automated processes--with monitoring, auditing, reporting, ability to change quickly and effectively.
  • Provides visibility to manage processes that span organizational and application boundaries.
 

 


 

 

Copyright 2003 by Alan H. Jordan. All Rights Reserved. created by darngoodsolutions.com